Ask HN:尽管知道密码且能访问邮箱,但被谷歌账号锁定

1 分•作者: coherenttemple•大约 2 小时前
我正在尝试恢复我的 Google 账号。我知道密码,但不幸的是,我无法访问 Google 尝试发送验证码的手机号码。以前它会让我填写该号码的缺失数字。 我仍然可以通过第三方 Android 电子邮件应用访问 Gmail,可以正常收发邮件,但无法在其他任何地方登录我的 Google 账号。这个账号很老了,我从未设置过备用邮箱,而且很长时间没有在电子邮件应用之外使用过它。我尝试了各种设备、网络和 VPN 组合,但都没有成功。 Google 自己的恢复帮助说明:“提示:我们可能会向您尝试恢复的账号中的电子邮件地址发送验证码。这样,如果您通过第三方电子邮件客户端或电子邮件转发访问您的 Gmail 收件箱,您就可以收到验证码。” 但我从未被提供过这个选项。 在多次尝试恢复后,我最终到了一个要求提供备用电子邮件地址的步骤。我提供了一个并验证了 Google 发送的代码,但最后的屏幕提示我回复我的 Google 支持联系人。我没有这样的联系人。 我在 HN 论坛上找到了一个帖子,其中一位 Google 员工(`luka`)帮助了一个与我情况几乎完全相同的人: https://news.ycombinator.com/item?id=49744286 不幸的是,我无法再回复那个帖子了。 有人知道如何获得类似的升级或有其他方法来恢复访问权限吗?
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I&#x27;m trying to recover my Google account. I know the password, but unfortunately I&#x27;ve lost access to the phone number where Google keeps trying to send the verification code. It used to just ask me to fill in the missing digits of the number.<p>I still have access to Gmail through a third-party Android email app, where I can send and receive emails normally, but I can&#x27;t sign in to my Google account anywhere else. The account is old, I never set up a recovery email and I haven&#x27;t used it outside the email app for a long time. I&#x27;ve tried various devices, networks, and VPN combinations without success.<p>Google&#x27;s own recovery help says:<p>&quot;Tip: We may send a verification code to the email address on the account you&#x27;re trying to recover. This way, you can get the verification code if you have access to your Gmail inbox through a third-party email client or email forwarding.&quot;<p>But I&#x27;ve never been offered this option.<p>After multiple recovery attempts, I eventually got to a step asking for an alternative email address. I provided one and verified the code Google sent, but the final screen told me to reply to my Google support contact. I don&#x27;t have one.<p>I found this HN thread where a Google employee (`luka`) helped someone in almost the exact same situation:<p>https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=49744286<p>Unfortunately, I can no longer reply to that thread.<p>Does anyone know how to get a similar escalation or another way to recover access?