WhatsApp Business 付费支持是骗局
1 分•作者: MarcellusDrum•大约 2 小时前
过去几个月，我们一直饱受 WhatsApp 的困扰。尝试联系客服是徒劳的，你只能和他们无用的 AI 聊天。
于是，我们发现每月支付 50 美元，可以联系一次人工客服。考虑到我们已经每月支付 3000 美元，这看起来很糟糕，但我们需要帮助，所以还是支付了这 50 美元。
在他们 4 天没有回应后，他们发来消息说准备好提供帮助了。15 分钟后，在我没有回复的情况下，他们关闭了工单。
我最初提交工单时，他们并没有安排回复时间。我只能确保自己能在 4 天内随机的 15 分钟间隔内立即回复他们的消息。
现在，要开一个新的工单，我必须再支付 150 美元！
这怎么不是骗局？
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We have been facing issues with WhatsApp constantly for the past few months. Trying to contact support is futile. You can only get their useless AI to chat with.<p>So, we discovered that for $50 per month, you can contact human support once. It seems bad considering we already pay them $3k a month, but we needed the help and paid the $50.<p>After 4 days of them not responding, they sent us a message that they were ready to help. 15 minutes later, which I didn't respond in, they closed the ticket.<p>They didn't schedule a time when they would reply when I first opened the ticket. I just had to make sure that I can respond to their message instantly in a random 15 minutes interval over 4 days.<p>Now, to open a new ticket, I have to pay them $150!!!<p>How is this not a scam?