人工智能在工作场所自动化的悖论

1作者: chemtrail683 天前
我发现很有趣的是,人们非常热衷于利用新的人工智能工具来自动化公司内的流程,但他们却设定了自己能接受的自动化界限,而如果你试图超越这个界限,就会被视为愤世嫉俗者或负面人物。 举个例子,在我工作的公司里,有人建议在进行一对一会议之前,使用大型语言模型扫描他们在 Google Drive 和 Slack 对话中的所有数据,以便更好地为会议做准备。 起初这听起来非常有益,但仔细想想,这试图自动化一个涉及人类的流程,只会让事情变得更加疏远和机械化,在这个我们已经被迫尽量减少人际互动的世界里。 但是,假设你喜欢他们的想法,甚至提出反馈: 哦,那如果只是创建一个视频聊天机器人,让它代替你参加会议,并利用所有收集到的数据与对方交流呢? 最好的情况是,突然之间这会变得“有点过分”,让他们觉得你越界了,因为他们意识到自己正走在自动化导致失业的道路上。 最坏的情况是,他们同意并开始着手实施…… 所以总而言之,谁来定义什么是好的业务改进并积极为此做出贡献的界限,为什么这么多人没有意识到他们正在“砍断自己脚下的木头”?
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I find it interesting how people are very ambitious to automate their processes at their companies using new AI tools, but they set the limit of automation on their own terms, and if you try to pass it, you become the cynic or negative one.<p>For example, this guy where I work suggested to use LLMs before 1:1 meetings to scan all the data on them from Google Drive and Slack conversations, so they can be better prepared for the conversation. First this sounds very useful, but if you think about it, it tries to automate a process where humans are involved, and just makes things even more detached and robotic, in a world where we are already obliged to minimize human interactions.<p>But then, lets say you like their idea, and even give feedback: Oh, so what if maybe you just create a video chatbot that can just join the meetings instead of you, and use all that gathered data to talk to them? Best case, all of a sudden it becomes &quot;too much&quot;, and make them feel like you overstepped, as they realize how they are on a path to automate themselves out of their jobs. Worst case, they agree and start working on implementing it...<p>So in conclusion, who defines where the line is to call something a good business improvement and actively contribute to it, and why do so many people not realize that they are chopping the wood below themselves?