Ask HN：Anthropic 向我收取了什么费用？
3 分•作者: OhMeadhbh•大约 1 个月前
我给了 Anthropic 我的信用卡号，以为我是在订阅专业版计划，他们向我收取了大约 21 美元。但一天后当我登录时，他们说我有一个免费账户。进一步研究发现，他们的专业版计划是按年收费，大约 200 美元。
所以……既然我没有支付专业版计划的费用，我付给 Anthropic 的钱是做什么用的？support@anthropic.com 完全失效了。过去一周我发送的任何消息他们都没有回复。我想我的下一步是申请信用卡拒付。
作为一件有趣的事情……我问 Claude 为什么我没有显示为专业版用户，它详细地描述了如何点击 Anthropic 网站上的各个部分来查找更多信息。但它提到的页面或链接在当前网站上都不存在。我猜它在“幻觉”或者引用的是旧网站。
与 Claude 相比，Copilot 简直是一团糟，但至少微软通常在账单方面做得正确，而且我最终可以联系到人工客服来处理退款。
有人有什么建议吗？
查看原文
I gave Anthropic my credit card number thinking I was signing up for the pro plan and they charged me about $21. But a day later when I log in they say I have a free account. Further research shows they bill the Pro plan a year at a time for about $200.<p>So... since I didn't pay for a pro plan, what did I just pay money to Anthropic for? support@anthropic.com is completely dead. They haven't responded to any of the messages I've sent over the last week. My next step is a credit reversal, I suppose.<p>As a humorous aside... I asked claude why I wasn't showing up under a Pro plan and it gave me an extensive description of how to click on various parts of the anthropic web site to find more information. None of the pages or links the response referenced existed on the current site. I'm guessing it's hallucinating or referring to a previous site.<p>Copilot is a sh*t-show compared to Claude, but at least Microsoft usually gets billing correct and I can eventually get to a human to process a refund.<p>Anyone have any ideas?