ServiceNow 正在将客户迁移出 SaaS，其他行业是否也在做类似的事情？
2 分•作者: rorychatt•大约 1 个月前
我听说ServiceNow正在推动企业在下次续约时转向自托管。
我感觉主要原因是他们无法提供必要的计算能力来应对大量代理访问其API。
考虑到许多大型企业当初摆脱Remedy的主要原因就是ServiceNow承诺可以免除数百万美元的升级周期，因为“别担心，这是SaaS，你无法定制并搞砸它”，这真是一个有趣的转变。
其他人在企业软件重新谈判中也看到类似的波动吗？
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I'm hearing that ServiceNow are pushing enterprise towards self-hosted for their next renewals.<p>I get the impression that the main driver is an inability to service the necessary compute to deal with the avalanche of agents hitting their APIs.<p>Kind of an interesting turn given that the main driver for many large enterprise to get off Remedy was the promise of removing multi-million dollar upgrade cycles because "dw it's saas, you cant customise and screw it up".<p>Are other's seeing similar swings in enterprise software renegotiations?