四个竞争性AI回答一个经典问题
2 分•作者: notsydonia•11 天前
我向四款主流人工智能（A.I.）就一个基本的消费者使用场景问题寻求建议，对我来说，它们答案风格的差异相当具有启发性。
前提：一个安装不当的烘干机在运行时突然从墙上脱落，撞击到下方的洗衣机，并试图以一种令人联想到斯蒂芬·金的鬼屋洗衣房故事《绞肉机》的方式冲出洗衣房门。
在清理完所有玻璃碎片、墙壁石膏等杂物后，使用了六个月的洗衣机无法工作了——不出所料，但问题是电子方面的，而非机械方面的。显示屏默认显示空白闪烁——没有错误代码等。在尝试了所有显而易见的修复方法后，我将这个难题抛给了四款人工智能：Chat GPT、Perplexity、Claude (Pro) 和 Google Search with A.I. Mode。
它们或多或少都提出了相同的检查点，然后建议联系技术人员，但各自展现了独特的个性和想法。
Chat GPT：富有同情心，谄媚地肯定地说：“你将一场洗衣机的意外变成了一次量子学习的经历……这里有一份措辞得当、直截了当的问题描述，你可以展示给你的技术人员或西屋公司……不过你应该为此感到自豪……”
Perplexity：像最糟糕的老师一样训斥——基本上是说，“机器损坏是因为你造成的。即使在保修期内等等……”你查阅过洗衣机手册吗？我可以帮你找。 （是的，我查阅过手册，而且我并没有问Perplexity是否尝试在保修期内进行维修）
Google A.I. Mode：迅速转向“新洗衣机”的领域。例如：“你最喜欢你的西屋洗衣机什么？你想要另一台滚筒洗衣机，还是鉴于你对烘干机的创伤经历，你更喜欢一体式洗衣机和烘干机？联盟链接随处可见。”
Claude：这绝对是电子方面的问题——例如，连接器排线故障、焊点开裂等等。如果你方便并且有序列号，我可以提供拆解说明等等。
我实际上对这个想法很感兴趣，也很喜欢Claude愿意和我一起进行这项操作，但由于我也有截止日期，而且还有一堆臭烘烘的待洗衣物，我最终使用了人类的直觉（H.I.）。
凭直觉——而且这不在洗衣机手册里——我长按了开/关按钮，机器就恢复了工作——没有拆解，没有新机器，没有为西屋公司写华丽的报告，也没有试图从他们那里获得帮助的阴暗企图。
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I sought advice from four mainstream A.Is for a basic consumer use case question and to me, the differing style of the answers are quite revealing.<p>Premise: A poorly hung clothes dryer spectacularly ripped from the wall whilst on and tumbling, smashing into the washing machine beneath and trying to exit out the laundry door in a manner reminiscent of Stephen King's haunted laundromat story The Mangler.<p>After all the shards of glass, wall plaster etc were cleared up, the six month old washing machine wasn't working - yes, unsurprisingly but the problem was electronic, not mechanical. The display defaulted to blanks flashing - no error code etc. Having tried all the obvious fixes, I put the dilemma to four A.I.s: Chat GPT, Perplexity, Claude (Pro) and Google Search with A.I. Mode.<p>All suggested more or less the same checkpoints and then a technician but diverged into unique personae + ideas.<p>Chat GPT: Empathetic, sycophanticaly validating "you've taken a laundry mishap and turned it into a quantum learning exercise...Here is a well-worded, no nonsense description of the problem to show to your technican or Westinghouse...You should be proud though..."<p>Perplexity: Scolding like the worst school teacher - essentially, "the machine is damaged because of a situation of your making. Even if it is within warranty blah blah" Have you consulted the washing machine manual? I can help you find it. (Yes I'd consulted the manual and no I had not asked Perplexity about trying to get it repaired within warranty)<p>Google A.I. Mode: Moved briskly onto 'new washing machine' turf. eg "What did you like most about your Westinghouse? Would you like another front loader or given your traumatic experience with the clothes dryer, would you prefer an all in one washing machine and dryer? Affiliate links galore.<p>Claude: It is definitely a problem with the electronics - eg: a connector ribbon failure, cracked solder joint etc etc - if you're comfortable and have the serial number, I can provide teardown instructions etc etc<p>I was actually into this idea and liked that Claude would have gone with me on it but as I was also on deadline, with piles of stinky laundry lurking, I ended up using H.I. - Human Intution.<p>Intuitively - and wasn't in the washing machine manual - I pressed the on/off button for a long hold and the machine revived - No teardown, no new machine, no eloquently composed briefs for Westinghouse nor shady attempt to get help from them either.