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我经营一家英国有限公司，业务是电子商务，销售个性化产品。公司于三月成立，两个月内销售额增长至每月约15万英镑。但随后……“在对您的 Stripe 账户进行例行审查后……我们发现您的账户存在高风险的争议。”付款立即被禁用。120 天内无法提现，余额将于十一月释放。我的争议率为 0.18%，涉及约 3,900 笔付款。他们自己的阈值是 0.75%。我们在 Trustpilot 上有 130 多条评论，评分为 4.7 星。在收到停用邮件前的几个小时，一位 Stripe 的销售人员因为我们的业务量增长而给我发了一份重新定价表格，他们想讨论定制费率。我今晚进行了申诉，提交了与每一笔订单相匹配的履行记录和可追踪的配送信息，以及银行对账单。仪表板显示审查需要到 7 月 27 日。大约 90 分钟后，申诉被拒绝了。账户现已永久关闭。有人遇到过这种情况吗？

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I run a UK ltd, ecommerce, personalised products. Started in March, scaled to ~£150K/m in 2 months.But then... "After conducting a routine review of your Stripe account... we've found that it presents a high level of risk for disputes." Payments switched off immediately. Payouts held for 120 days, balance released in November.My dispute rate is 0.18% across about 3,900 payments. Their own threshold is 0.75%. We're on 4.7 stars on Trustpilot from 130+ reviews.After a few hours before the shutdown email, a Stripe salesperson emailed me a repricing form because our volume was growing and they wanted to discuss custom rates.I appealed tonight and sent fulfilment records matching every order to a tracked delivery, plus bank statements. The dashboard said the review would take until 27 July. It got denied about 90 minutes later. Account is now closed permanently.Has anyone dealt with this?

Stripe 因 0.18% 的争议率关闭了我的账户。