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TLDR：别注册 Dreamina。用户体验差。难以取消。不退款。没有人工客服。 === 我注册了该视频生成服务的 7 天免费试用。第一天就使用了它。第六天，他们向我收费了。我在网站上取消了自动续订，并向他们的所有支持渠道（Dreamina、Capcut 和 Bytedance）发送了电子邮件，要求退款。没有人阅读这些电子邮件。他们的 AI 一直让我绕圈子，从未承认退款请求。两周多过去了……要么他们的 AI 支持代理更新了，要么一个真人终于阅读了我的电子邮件。他们告诉我需要通过 Google 表格申请退款。我讨厌那些让取消和退款变得困难的公司。Netflix 取消起来超级容易。奇怪的是，我实际上从未取消过。如果 Dreamina 不给我退款，这将是他们（及其母公司）从我这里赚取的最后 9 美元。 ========== 我们完全理解您希望解决退款问题。为了确保您的请求得到安全处理并由正确的团队处理，我们已将所有退款处理转移到专门的门户网站。请在此处提交您的请求：https://docs.google.com/forms/d/e/1FAIpQLScKikiMUFq.... 一旦我们获得完整信息，相关团队将能够继续进行进一步处理。请允许我们的团队最多 21 天来处理您的请求。为了确保您当前问题得到迅速而准确的解决，请直接回复此电子邮件（而不是开始新邮件）。这将把所有相关信息保存在一个线程中，并使我们能够更有效地为您提供帮助。感谢您的理解与合作。此致， Dreamina 支持团队

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TLDR: Don't sign up for Dreamina. Bad UX. Difficult to cancel. Doesn't issue refunds. No human customer service.===I signed up for a free 7 day trial of the video generation service. I used it on day one.On day six, they charged me. I canceled the auto-renewal on the website and emailed all of their support channels (Dreamina, Capcut, and Bytedance) to ask for a refund.No human read these emails. Their AI kept sending me around in circles and never acknowledging the request for a refund.More than two weeks later.... either their AI support agent got updated, or a real human finally read my emails. They told me I need to file for a refund via a Google Form.I hate companies that make it difficult to cancel and get refunds. Netflix is super duper easy to cancel. Weirdly, I never actually cancel.If Dreamina doesn't refund me, this will be the last $9 they (and their parent companies) ever earn from me.==========We completely understand wanting to get your refund sorted out. To make sure your request is handled securely and by the right team, we’ve moved all refund processing to a dedicated portal.Please submit your request here: https://docs.google.com/forms/d/e/1FAIpQLScKikiMUFq....Once we have the complete information, the relevant team will be able to move forward for further processing. Please allow up to 21 days for our team to process your request.To ensure a swift and accurate resolution for your current issue, please reply directly to this email (instead of starting a new one). This will keep all relevant information in one thread and allow us to assist you more effectively. Thanks for your understanding and cooperation.Sincerely, Dreamina Support Team

温馨提示：Dreamina 不靠谱，请勿使用。