Show HN: 面向客户支持的 Claude Code
2 分•作者: darweenist•大约 2 个月前
Letterbook (<a href="https://letterbook.ai">https://letterbook.ai</a>) 帮助成长型公司管理和解决来自电子邮件、应用程序、Discord 和网站表单的客户支持工单。我们的 AI 与您的收件箱、数据库、Stripe、Shopify 等集成。每个收到的工单都会获得一份草稿解决方案，您只需一键即可批准。
观看我们的演示视频：(<a href="https://www.youtube.com/watch?v=S1vNoMTcKoI" rel="nofollow">https://www.youtube.com/watch?v=S1vNoMTcKoI</a>)。
我和我的联合创始人 Ethan 曾将我们的上一款产品——一款 AI 个人助理应用程序——推广到 10 万用户。有段时间，我们每天会收到 30-50 个支持工单，我不得不购买一个过时的帮助台软件，并在菲律宾雇佣一名虚拟助手来回复用户。
我们知道 AI 智能体可以使支持工作变得轻松 10 倍，因此我们构建了 Letterbook 的第一个版本，并立即将 Martin 从 Freshdesk 迁移过来。
现在，我们以折扣价向其他初创公司提供 Letterbook。您可以免费试用，然后只需支付 Fin 或 Zendesk AI 一半的价格，即可开始大规模自动化客户支持。
如果您正好需要一个支持平台，我迫不及待地想听听您的反馈！如果您对 AI 支持智能体有普遍的想法，使用 Zendesk/Intercom/Freshdesk 的过往经验，或者对 AI 原生挑战者有广泛的看法，我很乐意与您讨论这些话题。
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Letterbook (<a href="https://letterbook.ai">https://letterbook.ai</a>) helps growing companies manage and solve customer support tickets across email, app, Discord, and website forms. Our AI integrates with your inbox, database, Stripe, Shopify, you name it. Every ticket that comes in gets a draft resolution that you can approve in 1 click.<p>Watch our demo video: (<a href="https://www.youtube.com/watch?v=S1vNoMTcKoI" rel="nofollow">https://www.youtube.com/watch?v=S1vNoMTcKoI</a>).<p>My co-founder Ethan and I grew our last product, an AI personal assistant app, to 100k users. At one point, we’d get 30-50 support tickets a day, and I had to buy an ancient help desk software and a VA in the Philippines to respond to users.<p>We knew AI agents could make support 10x easier, so we built the first version of Letterbook and immediately migrated Martin off of Freshdesk.<p>Now, we're giving Letterbook to other startups at a discounted price. You can try it for free, and then pay half the price of Fin or Zendesk AI to start automating customer support at scale.<p>If you happen to be in need of a support platform, I can't wait to hear your feedback! If you have general thoughts on AI support agents, past experiences using Zendesk/Intercom/Freshdesk, or AI-native challengers broadly, I'd love to discuss any of these topics with you.