立即取消 Claude 订阅续订将撤销 Design 访问权限。
2 分•作者: o10449366•2 个月前
从今天开始，如果你取消订阅计划续订，即使你仍在有效期内，Anthropic 也会立即撤销 Claude Design 的访问权限。我之前使用的是 Claude 20x Max 计划，并且在本月（上周）取消了自动续订。
在 https://claude.ai/settings/billing 页面上，我看到“您的订阅将在 2026 年 5 月 13 日取消”。
在过去几天里，我一直可以正常使用 Claude Design，并且一直在积极地进行一个项目。但从几个小时前开始，我被锁定了，并收到了以下消息：
“Claude Design 仅适用于订阅计划用户。” 尽管我还有 3 天的“Max 访问权限”。
考虑到我已经为包含 Design 访问权限的 Max 20x 付费，这感觉非常糟糕。我正在考虑通过我的信用卡申请退款。有人有联系他们客户服务的经验吗？看起来都是聊天机器人生成的。
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Starting today, Anthropic now immediately revokes Claude Design access if you cancel your subscription plan renewal, even while you're still in a valid period. I had a Claude 20x max plan and cancelled my automatic renewal this month (last week)<p>On https://claude.ai/settings/billing I see "Your subscription will be canceled on May 13, 2026."<p>For the past few days I was able to use Claude Design without issue and was actively working on a project. But starting a few hours ago, I'm now locked out with this message:<p>"Claude Design is available to users on subscription plans." in spite of having 3 more days of "max access."<p>This feels incredibly gross considering I ALREADY paid for Max 20x which includes Design access. I'm considering a chargeback through my credit card. Does anyone have experience getting through to their customer support? It seems like its all chatbot generated.