告诉 HN：来自新 Tindie 团队的更新
14 分•作者: altairprime•3 个月前
大约两小时前，今晚通过电子邮件收到：
尊敬的 Tindie 社区，
我的名字是苏公宇，我代表新的 Tindie 团队。
首先，我们真诚地为最近的停机以及由此造成的 disruption 道歉。我们理解许多买家和社区成员在过渡期间没有得到明确的信息，这造成了 frustration 和担忧。
Tindie 现在由华盛顿州公司 EETree LLC 拥有。我们的团队接管 Tindie 是因为我们相信它仍然是全球制造商、硬件创作者、工程师和独立卖家的重要平台。
最近的过渡比预期的要复杂。Tindie 运行在一个较旧的技术框架上，有许多相关的服务，从之前的操作环境迁移到新的环境花费的时间更长，造成的 disruption 也比任何人希望的都多。
我们知道这不应该是 Tindie 社区应得的体验。
我们目前的首要任务是稳定平台，解决与支付和订单相关的问题，并在过渡期间为卖家和买家提供支持。如果您有与订单相关的问题，请联系 Tindie 支持团队，以便他们直接审查您的情况。
我们关注的重点
稳定平台
恢复买家、卖家和社区的可靠访问。
解决未决问题
逐个处理付款、退款和订单问题。
长期投资
为社区提供新的关注、支持和改进。
我们还想明确我们的长期意图：我们接管 Tindie 并不是为了让它消失。我们接管它是因为我们相信它应该得到新的关注、投资和支持。
Tindie 始终不仅仅是一个市场。它是一个独立的创作者、制造商和硬件爱好者可以与世界分享有用的产品、工具、套件、模块和想法的地方。我们希望在逐步改进平台的同时保留这种精神。
在接下来的几周和几个月里，我们将分享更多关于我们计划的信息，并将认真听取卖家、买家和更广泛社区的反馈。
感谢您的耐心和持续支持。我们知道信任必须通过行动来赢得，我们致力于这样做。
此致，
苏公宇
代表 Tindie 团队
查看原文
<i>Received by email tonight about two hours ago:</i><p>Dear Tindie Community,<p>My name is Gongyu Su, and I am writing on behalf of the new Tindie ownership team.<p>First, we sincerely apologize for the recent downtime and the disruption it caused. We understand that many buyers and community members were left without clear information during the transition, and that this created frustration and concern.<p>Tindie is now owned by EETree LLC, a Washington State company. Our team took over Tindie because we believe it remains an important platform for makers, hardware creators, engineers, and independent sellers around the world.
The recent transition was more complex than expected. Tindie runs on an older technical framework with many connected services, and the migration from the previous operating environment to the new one took longer and caused more disruption than anyone wanted.<p>We know this was not the experience the Tindie community deserved.<p>Our immediate focus is to stabilize the platform, resolve payment and order-related issues, and support sellers and buyers through the transition. If you have an order-related concern, please contact Tindie support so the team can review your case directly.<p>WHAT WE ARE FOCUSED ON<p>Stabilizing the platform<p>Restoring reliable access for buyers, sellers, and the community.<p>Resolving open issues<p>Working through payment, refund, and order concerns case by case.<p>Investing for the long term<p>Renewing attention, support, and improvements for the community.<p>We also want to be clear about our long-term intention: we did not take over Tindie to let it fade away. We took it over because we believe it deserves renewed attention, investment, and support.<p>Tindie has always been more than just a marketplace. It is a place where independent creators, makers, and hardware enthusiasts can share useful products, tools, kits, modules, and ideas with the world. We want to preserve that spirit while improving the platform step by step.<p>Over the coming weeks and months, we will share more about our plans and will listen carefully to feedback from sellers, buyers, and the broader community.<p>Thank you for your patience and continued support. We know trust must be earned through action, and we are committed to doing that.<p>Sincerely,<p>Gongyu Su<p>On behalf of the Tindie Team