Ask HN：我的 ISP 告诉邻居们网速慢是因为我
1 分•作者: skarz•4 个月前
我家里服务器上有大约 54TB 的公共种子备份。我使用的是 Mediacom 的无限流量套餐，通常每月上传约 10TB。我这样做已经一年多了，从未收到过 Mediacom 的任何通知或投诉。请注意：我住在门禁社区，我的女儿确认他穿着 Mediacom 的衬衫，开着一辆 Mediacom 的车。我的邻居（见下文）证实，Mediacom 的技术人员曾到她家，这是根据她的支持工单记录的。<p>今天，我回家后，未成年的女儿告诉我互联网无法使用，还说 Mediacom 的人来家里询问了我们的互联网使用情况，以及我的职业等等。他问她是否下载了东西。他说他在该地区调查网络拥堵问题，并确定问题出在我们家，需要回来更换我们的路由器。我的女儿显然很紧张，关上门并锁上了门，然后给她妈妈打了电话。我给 Mediacom 打了电话，他们说没有技术人员来我家访问的记录，并表示我的带宽使用量在我的套餐限制范围内，尽管我在二月份下载了 14TB。他肯定是在与我女儿交谈之前就禁用了同轴电缆，因为我的 Blink 摄像头没有捕捉到任何东西。<p>我在我们社区的本地 Facebook 群组中发布了关于这次离奇经历的帖子，有两个人说他们提交了网速慢和高延迟的工单，而今天来访的技术人员告诉他们两人，社区里有一个人使用的带宽超过了整个社区的总和，并且他们的网络带宽已达到上限。所以，显然他们的解决方案是在我不在家的时候来我家，并物理断开我的互联网连接。<p>我有很多疑问。显然，我不想成为给所有邻居带来糟糕体验的混蛋，但与此同时，我支付了无限流量的费用，并且从未被限速或收到 Mediacom 的任何警告信。我主要担心 Mediacom 会终止我的帐户，因为他们是我社区唯一的有线电视提供商。但是，为什么一个随机的技术人员会物理断开我的电缆，然后不与我或帐户持有人（我的妻子）联系呢？为什么我在 Mediacom 的帐户信誉良好，而他们没有威胁要暂停我的帐户或起诉我索赔损失或限制我的速度呢？<p>邻居在 Facebook 帖子上的截图，技术人员确认他将按照经理的指示来我家断开互联网：https://imgur.com/a/w8TvgHt
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I have about 54TB of public torrent backups on my home servers. I am on an unlimited gig plan with Mediacom and typically upload about 10 terabytes a month. I have been doing this for over a year and have never once gotten any sort of notification or complaint from Mediacom. Note: I live in a gated community and my daughter confirmed he was wearing a Mediacom shirt and drove a Mediacom shirt. My neighbor (see below) confirmed a Mediacom tech rep was at her house per her support ticket.<p>Well, today I came home and my underage daughter told me the internet wasn't working and also said someone from Mediacom came to the house and was asking questions about our internet usage and what I do for a living and stuff like that. He asked her if she had been downloading stuff. He said he was in the area investigating network congestion and that he identified the problem to be our house and would need to come back to replace our router. My daughter who was naturally unnerved closed the door and locked it then called her mom. I called Mediacom and they said they had no record of a tech coming to my house and said my bandwidth usage was within the limits of my plan despite downloading 14TB in February. He must have disabled the coax prior to this conversation with my daughter because my Blink camera didn't catch anything.<p>I posted in my neighborhood's local Facebook group about the bizarre experience and two people said that they have put in tickets for slow speeds and high latency, and the tech who came out today told both people that there was a person in the neighborhood who is using more bandwidth than the entire neighborhood put together and that their network’s bandwidth is maxed out. So apparently their solution was to come to my house when I was not home and disconnect my internet physically.<p>I have a lot of questions. Obviously, I don't want to be the asshole who is making a shit experience for all of my neighbors, but at the same time, I pay for unlimited and have never once been throttled or gotten a nasty letter from Mediacom. I am mainly concerned about Mediacom terminating my account because they’re the only cable provider in my neighborhood. But why would a random tech guy physically disconnect my cable then not make any contact with me or the account holder (my wife). Why is my account with Mediacom in good standing and why have they not threatened to suspend my account or sue me for damages or throttle me?<p>Screenshot of FB post from neighbor where tech confirmed he would come to my house to disconnect the internet per his manager's instructions: https://imgur.com/a/w8TvgHt