HN 用户提问:给老年人用的最简单的用户体验是什么?

13作者: khoury4 个月前
我运营一个 SaaS 产品大约 10 年了,主要用户是 65 岁以上的人群。他们经常对记住登录页面的域名/路径感到疲惫和沮丧,然后还要记住他们使用的邮箱/密码,甚至不得不经历整个“忘记密码”的流程。我已经尽力简化了,但感觉应该有更好的选择。对他们来说,使用 Google 登录也很困惑,因为他们会被带入 Google 糟糕的用户体验流程,他们可能拥有多个账号,而且不喜欢网站突然发生变化。 总的来说,对于这个用户群体,简化身份验证用户体验的最佳方法是什么?有没有专门针对这个群体的 UI 库?您知道有什么好的网络示例吗? 谢谢!
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I have been running a SaaS for ~10 years used heavily by people 65+ and a lot of them are tired and frustrated about remembering the domain&#x2F;path to login screen and then which email&#x2F;password they used, having to go through the whole forgot-password-flow, etc. I have tried simplifying this as much as i can but I feel like there must be better options. Google sigin in is confusing for them because they get thrown into Googles horrible UX flow where they might have multiple accounts and they don&#x27;t like when the website suddenly changes.<p>In general, what is the best way to simplify the auth UX for this group of users? Is there any UI libraries out there targeting this group more specifically? Any good web examples you know of?<p>thx