开发者会反馈吗?
2 分•作者: xerrs•大约 3 小时前
上周我问了自己这个问题。于是我决定稍微深入研究一下。我浏览了一些子版块,比如 SideProject、SaaS、Solopreneurs、webdev,基本上所有与编程相关的内容,只是潜水。我发现了一些有趣的事情,几乎每分钟都有人发帖寻求反馈,但却一无所获。大量的人在发布他们的项目,希望获得关注,但却什么也不付出。<p>然后我花了 2 天时间研究了一些项目,阅读他们的文档,注册,使用他们的服务,并撰写了详细的反馈。反馈大约需要 20 分钟的研究时间和另外 10-20 分钟的写作时间。在写完长篇评论后,得到的回复几乎总是相同的,一个赞,一句谢谢。然而,在得到回复后,我反过来寻求反馈,却完全被忽略了。要么是一个赞,要么什么都没有。这确实让我有点困惑。开发者可能不再提供反馈,但即使他们自己收到了反馈,他们也不会提供反馈吗?<p>这是我接下来的帖子。我问开发者,如果有人给你反馈,你会回馈吗?令人惊讶的是,几乎所有情况下,答案都是肯定的。那么问题出在哪里呢?实际上是自由。用户可以选择提供或不提供反馈,因为不提供反馈更快,所以人们选择根本不提供反馈。我和几个回复的开发者聊了聊,他们都同意。开发者变得懒惰了,如果不是必须的,他们不想提供反馈。某种强制措施,比如,每发一个帖子需要提供 1 条反馈,会稍微鼓励提供反馈。但仍然存在一个用户指出的问题。开发者不提供反馈,因为这需要花费太长时间。<p>在与这位 Reddit 用户进行了长时间的讨论后,我们都同意一个事实,即要求结构化的反馈将减少写作和阅读的时间,因为用户不需要写那么多,而读者也不需要读那么多。<p>但这还都只是理论,所以我必须进行测试。我问了一些开发者,如果他们知道自己会得到高质量的反馈,是否愿意给别人提供反馈,我找到了一些表示愿意的开发者,并将他们配对,但他们对此并不知情。我用结构化的问题要求他们的网站,然后将其发送给另一个人,然后对另一个人也这样做。结果呢?有了巨大的改进。请注意,在这之前,这两个用户都在他们的子版块中被忽略了。<p>那么问题是什么呢?嗯,我充当了中间人,而且还不是一个好的中间人。所以我决定编写一个实现我所做事情的网站。我的目标是建立一个社区平台,让开发者互相交流反馈,确保每个人都能得到反馈,没有人被忽略。<p>但你们觉得呢?这些实验对我来说似乎是一个概念验证。反馈可以被带回来吗?
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That was the question I asked my self last week. So I decided to re-search a little bit. I went on subreddits, such as SideProject, SaaS, Solopreneurs, webdev, basically everything that has something to do with programming, and just lurked. What I found was interesting, there were news posts, almost every minute, of people asking for feedback, and not receiving anything. It was a flood of people spamming their projects wanting to gain attention, while giving none.<p>Then I spend two days, researching some of the projects, reading through their docs, signing up, using their service, and writing detailed feedback. The feedback took around 20 minutes of research and another 10-20 minutes of writing. After writing long comments, the response was almost always the same, one upvote, one thank you. However, after getting a response, I asked for feedback back, aand, was ignored, completely. Either a single upvote, or nothing at all. This actually confused me a bit. Developer might not give feedback anymore, but will they not even give feedback if they receive feedback themselves?<p>That was my next post. I asked developers, would you give feedback if someone gave it to you? Surprisingly, the answer was yet, in almost all cases. Then what was the problem? It was freedom, actually. Users had the choice of giving feedback or not giving feedback, and because not giving feedback is faster, people opted to not give it at all. I talked to a few fellow devs that responded, and they agreed. Devs gone lazy, they do not want to give feedback if they dont have to. An enforcement of some kind, like, 1 Feedback required per 1 Post, would encourage giving feedback slightly. But there was still one issue that a user pointed out. Devs would not give feedback, because it takes too long.<p>After a long discussion with the fellow redditor, we both agreed on the fact that asking for structured feedback would cut the time for writing and reading, as the user would not need to write as much, and the reader would not need to read as much.<p>But this was all still theory, so I had to put it to the test. I asked a few devs if they were ready to give feedback to someone if they knew they would get quality feedback back, I found a few devs that said they were ready, and paired them, without them knowing about it. I requested their website with structured questions, and then send it to the other person, and then did the same with the other person. The result? A massive improvement. Mind you, both of the users were ignored within their subreddits beforehand.<p>So what is the issue? Well, I am the middle man, and not a good one at that. So I decided to program a website that implements what I do. My goal is to build a community platform where developers exchange feedback together, making sure that everybody gets feedback, and nobody gets ignored.<p>What do you guys think though? The experiments seemed like a proof of concept to me. Can feedback be brought back?