Show HN: LiveTok – 兽医诊所的 AI 接待员
1 分•作者: gustavogb•6 个月前
嗨，HN！我是 Gustavo，正在开发 LiveTok (<a href="https://www.livetok.ai" rel="nofollow">https://www.livetok.ai</a>) – 一种 AI 助手，为兽医诊所处理电话和 WhatsApp。<p>兽医诊所因为漏接电话而流失客户。前台需要同时处理登记、候诊室里焦急的宠物主人，以及永不停歇的电话。下班后，电话会转到语音信箱 – 而大多数人会直接拨打 Google 上显示的下一家诊所的电话，而不是留言。<p>我们开发了 LiveTok，可以 24/7 全天候接听每一个电话。AI 接待员可以预约、回答关于营业时间和服务的常见问题，并在需要人工判断时转接给兽医技术人员。它处理日常事务，这样您的员工就可以专注于眼前的动物。<p>使用它的诊所预约量增加了 40% – 主要来自之前无人接听或转到语音信箱的电话。<p>设置大约需要 5 分钟 – 连接您的电话号码，添加您诊所的信息和可用时间，然后就可以使用了。无需编码。<p>一个有趣的的技术挑战是语音质量和自然的对话流程。打电话咨询宠物的人通常会感到紧张或很匆忙。AI 需要听起来很平静，迅速切入主题，并知道何时转接，而不是让需要真人帮助的人感到沮丧。我们专门针对这些高风险、情绪化的电话调整了延迟和中断处理。<p>本月我们提供免费试用 – 如果您经营兽医诊所或认识这样做的人，我们很乐意让您试用。对于前几位客户，如果需要，我们还提供与您的实践管理软件的定制集成。<p>演示：<a href="https://www.livetok.ai/industries/veterinary" rel="nofollow">https://www.livetok.ai/industries/veterinary</a><p>欢迎任何构建过语音 AI 或从事本地企业垂直 SaaS 的人提供反馈。你们在市场推广方面有什么成功的经验？
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Hi HN! I'm Gustavo, building LiveTok (<a href="https://www.livetok.ai" rel="nofollow">https://www.livetok.ai</a>) – AI agents that handle phone calls and WhatsApp for veterinary clinics.<p>Vet clinics lose clients to missed calls. The front desk is juggling check-ins, anxious pet parents in the waiting room, and a phone that won't stop ringing. After hours, it goes to voicemail – and most people just call the next clinic on Google instead of leaving a message.<p>We built LiveTok to answer every call, 24/7. The AI receptionist books appointments, answers common questions about hours and services, and routes to a vet tech when the conversation needs human judgment. It handles the routine stuff so your staff can focus on the animals in front of them.<p>Clinics using it are seeing up to 40% more appointments – mostly from calls that previously went unanswered or to voicemail.<p>Setup takes about 5 minutes – connect your phone number, add your clinic's info and availability, and it's live. No coding required.<p>The interesting technical challenge has been voice quality and natural conversation flow. People calling about their pets are often stressed or in a hurry. The AI needs to sound calm, get to the point quickly, and know when to hand off rather than frustrate someone who needs a real person. We've tuned latency and interruption handling specifically for these high-stakes, emotionally-charged calls.<p>This month we're offering free trials – if you run a vet clinic or know someone who does, we'd love to have you try it. For the first few customers, we're also offering custom integrations with your practice management software if needed.<p>Demo: <a href="https://www.livetok.ai/industries/veterinary" rel="nofollow">https://www.livetok.ai/industries/veterinary</a><p>Would love feedback from anyone who's built voice AI or worked on vertical SaaS for local businesses. What's worked for you on go-to-market?