Cursor AI 在服务中断 3 天后拒绝 20 美元的退款
1 分•作者: Waldopro•6 个月前
我于 1 月 14 日花了 20 美元购买了 Cursor Pro。3 天后，Token 耗尽，性能变得无法使用。我于 1 月 17 日（7 天内）申请了退款。他们的 AI 机器人“Sam”多次拒绝，然后人工客服“Charlene”以“反映了 3/30 天的使用情况”为由拒绝了退款。现在他们又把我踢回给了 AI 机器人。<p>现在 SaaS 行业都这样吗？用了 3 天就不能退全款？<p>交易单号：#395540957397
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I paid $20 for Cursor Pro on Jan 14. After 3 days, tokens were exhausted and performance became unusable. I requested a refund on Jan 17 (within 7 days). Their AI bot "Sam" denied multiple times, then human "Charlene" denied saying "reflects usage" for 3/30 days. Now they've kicked me back to the AI bot.<p>Is this normal SaaS practice now? 3 days = no refund for full month?<p>Transaction: #395540957397