Ask HN：有人在 AI 语音通话中构建过支付流程吗？
2 分•作者: wasiyc•6 个月前
嘿，HN，
我们最初为健身中心构建垂直语音助手。在与客户的对话中，通过通话期间收款（通过短信链接、键盘或语音）的想法有时会被提及，认为这可能是有用的功能。
我们试图了解人们在实践中是如何处理这个问题的。
如果你从事过生产语音系统或支付方面的工作，我有几个问题：
1) 你是否实施过通话内支付流程？
2) 你遇到了哪些权衡或问题（合规性、可靠性等）？
3) 这是客户实际使用的功能，还是基本被忽略了？
我们还注意到一家 YC F24 公司（Protegee）探索过这个领域，后来进行了转型，这让我们对人们从那一代尝试中吸取的教训感到好奇。
感谢任何实际经验或指点。我们正试图向真正推出过这项功能的人学习。
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Hey HN,<p>We originally were building vertical voice agents for fitness centers. During customer conversations, the idea of collecting payment during the call (via SMS link, keypad, or voice) would sometimes come up as something that might be useful.<p>We’re trying to understand how people have approached this in practice.<p>If you’ve worked on production voice systems or payments, I had a few questions:
1) Have you implemented in-call payment flows?
2) What tradeoffs or issues did you run into (compliance, reliability, etc.)?
3) Was it something customers actually used, or mostly ignored?<p>We also noticed a YC F24 company (Protegee) explored this space and later pivoted, which makes us curious what lessons people took away from that generation of attempts.<p>Appreciate any real-world experience or pointers. We’re trying to learn from folks who’ve actually shipped this.