我们处理了超过 10 亿美元的交易后,在使用 Stripe 的“企业级”体验(请谨慎)。
8 分•作者: Boulderchaim•16 天前
大家好,
我正在经历 Stripe 的一次“震荡”,感觉有必要提醒其他人注意一下。
我们租赁车辆,并在 2017 年开始使用 Stripe。我们处理的交易量巨大,到目前为止在 Stripe 上花费了超过 10 亿美元。
我们喜欢 Stripe,喜欢他们的工具、软件等等。但最近,他们更像黑帮老大,而不是供应商,因为他们知道他们的客户已经被深度锁定。
随着时间的推移,我们的合作协议演变成了多年最低年度费用承诺,并享受“企业”定价。每次续约时,模式都是这样的:
Stripe 提高最低年度费用。
如果我们自然无法达到最低消费额,他们就希望我们通过购买附加产品和“锦上添花”的功能来弥补差额,以满足承诺。
我们被警告说,如果我们找不到达到最低消费额的方法,他们可以直接从我们的收入中扣除全额。
在选择 Stripe 之前,我想到的几点建议:
1. 让你的集成具有可移植性。不要使用供应商提供的表单/卡片逻辑。
2. 使用一个可以轻松切换卡片提供商的发票平台。
3. 对每年小幅度的最低消费额提出异议,因为他们下次只会提高它,而不是专注于让你赚更多的钱,Stripe 专注于自身利益。
致所有在 Stripe 工作的人,你们打造了一个很棒的产品,只是希望你们能够保持让你们走到今天的文化。
祝好运
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Hi guys,<p>In middle of a stripe Shakedown and feel like I this is something to warn others of.<p>We rent vehicles and implemented stripe in 2017. We process a massive volume and must have spent 1B+ with stripe so far.<p>We love stripe, the tools the software ect. But recently they have been closer to a mob boss than a vendor as they must know their customers are highly locked in.<p>Over time, our deal evolved into a multi‑year minimum annual fee commitment with “enterprise” pricing. On every renewal, the pattern has been:<p>Stripe pushes the minimum annual fees higher.<p>If we don’t naturally hit that minimum, they expect us to burn the difference on add‑on products and “nice to have” features just to satisfy the commit.<p>We’re warned that if we don’t find a way to hit the minimum, they can just take the full amount out of revenue.<p>What I would think of before picking stripe.<p>Make your integration portable. Don't use vender form/card logic.
2. Use an invoices platform that can easily switch card provider.
3. Push back on the small yearly minimum, as they will just raise it next time instead of focusing on you making more money stripe focuses on itself.<p>To anyone working at stripe, you guys built an awesome product, just wish you could maintain the culture that got you to where you are.<p>Good luck