HN 用户提问:在澳大利亚,如何删除 Substack 账号?
4 分•作者: freefrog334433•17 天前
您好,
自 12 月 10 日起,Substack 引入了年龄验证才能登录您的帐户。不幸的是,这破坏了删除帐户的流程(删除帐户需要您登录)。
在不完成视频流式人脸识别年龄验证流程的情况下,我如何删除我的帐户?
support@substack.com 的自动回复将您引导至 substack.com/contact -- 这也需要您首先通过年龄验证。
Substack 的 AI 聊天机器人毫无用处 - 无法联系到真人。取消已故帐户的流程也无法使用,因为聊天机器人无法使用我的电子邮件地址查找我的帐户(大概它已被冻结,直到年龄验证)。Tor 和 VPN 也无法使用,因为我的个人资料包括我在澳大利亚的位置,并且我的电子邮件地址是澳大利亚的。
有什么想法吗?我准备万不得已时取消我的信用卡。
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Hello,<p>Since 10th December, Substack introduced age verification to login to your account. Unfortunately this breaks the process of deleting an account (which requires you to login).<p>How can I delete my account without completing the video streamed mug shot age verification process?<p>support@substack.com autoreply directs you to substack.com/contact -- which also requires you to pass age verification first.<p>The substack AI chatbot is useless - no hope of reaching a human. The process for cancelling a deceased account doesn't work either as the chatbot can't look up my account using my email address (presumably it is frozen until age verification). Tor and VPNs don't work as my profile includes my location in Australia, and my email address is Australian.<p>Any ideas? I'm about to cancel my credit card as a last resort.