HN 用户提问:在澳大利亚,如何删除 Substack 账号?

4作者: freefrog33443317 天前
您好, 自 12 月 10 日起,Substack 引入了年龄验证才能登录您的帐户。不幸的是,这破坏了删除帐户的流程(删除帐户需要您登录)。 在不完成视频流式人脸识别年龄验证流程的情况下,我如何删除我的帐户? support@substack.com 的自动回复将您引导至 substack.com/contact -- 这也需要您首先通过年龄验证。 Substack 的 AI 聊天机器人毫无用处 - 无法联系到真人。取消已故帐户的流程也无法使用,因为聊天机器人无法使用我的电子邮件地址查找我的帐户(大概它已被冻结,直到年龄验证)。Tor 和 VPN 也无法使用,因为我的个人资料包括我在澳大利亚的位置,并且我的电子邮件地址是澳大利亚的。 有什么想法吗?我准备万不得已时取消我的信用卡。
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Hello,<p>Since 10th December, Substack introduced age verification to login to your account. Unfortunately this breaks the process of deleting an account (which requires you to login).<p>How can I delete my account without completing the video streamed mug shot age verification process?<p>support@substack.com autoreply directs you to substack.com&#x2F;contact -- which also requires you to pass age verification first.<p>The substack AI chatbot is useless - no hope of reaching a human. The process for cancelling a deceased account doesn&#x27;t work either as the chatbot can&#x27;t look up my account using my email address (presumably it is frozen until age verification). Tor and VPNs don&#x27;t work as my profile includes my location in Australia, and my email address is Australian.<p>Any ideas? I&#x27;m about to cancel my credit card as a last resort.