问 HN:流媒体应用为何如此糟糕(仅限业内人士)?
1 分•作者: tonymet•7 个月前
我想真诚地向论坛上的许多在职和前员工提问。在你们开始怀疑之前,我想说明,是的,我理解电视的性能不足。但仍然有一些很棒的流媒体应用,它们的表现还算可以。<p>我所见过的糟糕的质量问题包括:<p>* 故意不复用已渲染的活动(例如,点击后退按钮会重新绘制并重新请求内容,导致令人痛苦的延迟)。<p>* 广告结束后不清理广告资源,导致播放掉帧和音频问题。<p>* 不记录已观看的广告,因此如果观众不小心关闭或跳过广告,就会重复播放广告(Netflix在这方面做得很好)。<p>* 耗尽大量内存——明显的内存泄漏和浪费。<p>* 搜索、播放、快进等用户界面设计糟糕,令人难以忍受。<p>当然,团队会受到时间和预算的限制,我理解这一点。但我很好奇,是什么样的偷工减料导致了如此糟糕的用户界面。考虑到人们需要每月支付订阅费,客户满意度非常重要,这尤其令人费解。<p>已知的违规者包括:Kanopy(向公共图书馆收取高额订阅费)、Peacock、HBO Max以及几乎所有其他流媒体应用。<p>Netflix和Amazon Prime在性能方面做得更好。
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A sincere question to the many actual & former employees on this forum. And before you get suspicious, yes I understand TVs are underpowered. There are still great streaming apps which perform adequately.<p>Horrendous quality issues I've seen:<p>* Deliberately not reusing rendered Activities (e.g. hitting the back button re-draws and re-requests content with painful latency).<p>* Not cleaning up Ads resources when the ad terminates, so playback drops frames and audio<p>* Not minding viewed ads, so viewers are punished with duplicate ads plays if they close or skip by accident (Netflix is quite mindful of this)<p>* exhausting massive memory -- clear memory leaks and waste<p>* humiliating UIs for search , playback , scrubbing , etc<p>Sure teams are time and budget constrained I get that. But I'm curious about actual stories of corner cutting leading to such painful UIs. It's especially bizarre given that people pay a monthly subscription, so c-sat is rather important.<p>Known violators are : Kanopy (which bills Public Libraries a hefty subscription), Peacock , HboMax and nearly every other streaming app.<p>Netflix and Amazon prime are better about performance.