告诉 HN：Cursor 软件自动续订了 19 个订阅，且拒绝退款
3 分•作者: devtailz•7 个月前
几天前晚上 7:04，我收到了银行发来的欺诈警报。登录银行账户后，我发现有 19 笔待处理的 Cursor 订阅费用。
我拨打了在我的真实 Cursor 账户上找到的 Cursor 账单电话。由于过了工作时间，我收到了自动回复。
我立即在晚上 7:16 发送了一封电子邮件，明确表示我未授权这些购买。
经过几天痛苦的缓慢邮件回复后，他们给我的结论是“计算资源已完全消耗，无法退回或退款”。
各位有什么建议可以提供吗？
查看原文
I got a fraud warning from my bank a few days ago at 7:04 PM. When I logged into my bank I found 19 pending Cursor subscription charges.<p>I called the Cursor billing phone number I found on my real Cursor account. It was outside of working hours so got an automated message.<p>I promptly fired off an email at 7:16 PM making it clear I did not authorize these purchases.<p>After a few days of painfully slow email responses the conclusion I am getting from them is "the compute resources are fully consumed and cannot be returned or refunded".<p>Anyone have advice on how to proceed?