问 HN:有人认识在 Expedia 工作的人吗?
2 分•作者: OhMeadhbh•7 个月前
我当时想在 Hotels.com 上预订一个紧急旅行的酒店,结果没打开 Hotels.com 的网页,反而跳出来一个“抱歉,我们暂时找不到该页面”的提示。说真的,我访问了 https://www.hotels.com/,得到了一个 200 状态码,并伴随着“我们找不到该页面”的消息。
我在网上查了一下,找到的唯一一个客服电话,接听的都是在菲律宾的客服,他们手里拿着的脚本是处理用户想更改预订的。我试图向他们解释我想报告网页问题,但他们一直问我想更改哪个预订。我并不怪他们……他们是按脚本念台词拿工资的。
过去几个小时,这个问题在 Firefox 上断断续续地出现,在 Chrome 上相对好一些。桌面端比移动端更严重。
所以,如果谁认识 Expedia 的人,麻烦告诉他们,他们可能需要撤销对反向代理的最新更改。
现在 Expedia 和 Hotels.Com 还支持网页吗?还是说我必须买个 iPhone 才能用他们的 App?
(我应该提到的是,在三台设备和六个不同的浏览器上尝试了几次之后,我最终还是成功预订了。但这似乎有点过分了。而且他们的网站看起来也没复杂到无法支持普通的 HTML。随便你怎么说亚马逊,但它在 Firefox 上仍然运行良好。)
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So I was trying to book a reservation on hotels.com for some last minute travel and instead of the hotels.com web page, I got a "Sorry, we can't find that page right now" page. Seriously, I went to https://www.hotels.com/ and got a 200 w/ the "we can't find that page" message.<p>I looked around online and the only support number goes to reps in the Philippines with the script for what to do when someone wants to change their booking. I tried to explain to them that I was wanting to report a problem with the web page and they kept asking what booking I wanted to change. I don't blame them... they're paid to read of a particular script.<p>And the last couple of hours it pretty intermittent via Firefox, less intermittent on Chrome. Worse on desktop than mobile.<p>So if anyone knows anyone over at expedia, can you tell them that they may want to back out the last change they made to their reverse proxy.<p>Do Expedia and Hotels.Com support the web anymore or am I supposed to buy an iPhone to run their app?<p>(I should mention that after several tries on three machines and six different browsers I eventually was able to make my booking. But that seems a little excessive. And their site doesn't seem so complex it can't support plain 'ol HTML. Say what you will about Amazon, but it still works with Firefox.)