Salesforce 已不再直接在香港、澳门和台湾销售 Slack。
2 分•作者: dt060•7 个月前
收到来自 Slack 的电子邮件
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您好，
您可能已经知道，2019 年 7 月 24 日，Salesforce 和阿里巴巴宣布建立战略合作伙伴关系，阿里巴巴云成为 Salesforce CRM 在中国大陆、香港、澳门和台湾地区的独家提供商，详情请参阅此处。根据这项合作，Slack（一家 Salesforce 旗下公司）将不再续订这些地区的订阅。我们联系您是因为您是受影响工作区的管理员。
您可以通过向 Salesforce 经销商阿里巴巴云购买来继续使用 Slack。您可以按照以下步骤操作：
* 导航至联系表格
* 输入您的组织详细信息和联系方式
* 在“我们的销售团队如何为您提供帮助？”下拉菜单中，选择“我想购买许可证或升级”。
* 在“其他任何内容”表格中，输入“通过阿里巴巴云购买 Slack”
* 我们团队的成员将与您联系，并指导您完成后续步骤。
如果您不采取行动，我们将于 2026 年 2 月 1 日起暂停您对 Slack 工作区 NAME\_REMOVED 的访问。您的工作区和所有相关数据将在 90 天内被删除。如果需要，工作区所有者可以在 2026 年 2 月 1 日之前按照我们帮助中心中的步骤导出工作区数据。
如果您的团队希望在导出工作区数据后删除您的工作区，您的工作区的主要所有者可以在工作区设置中进行操作。如果您不是该角色的人员，请联系您的主要所有者寻求帮助。
此致，
Slack 团队
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Received email from Slack<p>----<p>Hello,<p>As you may know, on July 24, 2019, Salesforce and Alibaba announced a strategic partnership, establishing Alibaba Cloud as the exclusive provider of Salesforce CRM to customers in mainland China, Hong Kong, Macau and Taiwan, as described in more detail here. In connection with this partnership, Slack (a Salesforce company) will not be renewing subscriptions in these regions. We’re contacting you because you’re an Admin of an impacted workspace.<p>You may maintain access to Slack by purchasing via Alibaba Cloud, a Salesforce reseller. You can do so with the steps listed below:
- Navigate to the Contact form
- Enter your organizational details and contact information
- From the How can our sales team help you? dropdown, select I want to buy licenses or upgrade.
- In the Anything else form, enter “Purchase Slack via Alibaba Cloud”
- A member of our team will reach out and guide you through the next steps.<p>If you do not take action, we will suspend access to your Slack workspace, NAME_REMOVED, effective February 1, 2026. Your workspace and all associated data will be deleted within 90 days thereafter. If desired, workspace owners can perform an export of workspace data with the steps listed in our Help Center prior to February 1, 2026.<p>If your team would like to delete your workspace after exporting workspace data, the Primary Owner of your workspace can do so in the workspace settings. If you're not the person in this role, contact your Primary Owner for help.<p>Regards,
The Team at Slack