Ask HN:VC 资助的初创公司潜伏在我的社区 Slack 频道里——该如何回应?

5作者: nduncan_hmc7 个月前
我经营着一家小型、自筹资金的开源初创公司,专注于一个细分领域。我们的增长缓慢但稳定,随着产品的成熟,我们开始赢得更大的客户。<p>最近,该领域内领先的供应商(获得了 5000 万美元的融资,拥有数十名员工)开始潜伏在我们的社区 Slack 频道中,并向我们的社区成员发送冷邮件,向他们提供价值数千美元的免费积分,以诱使他们转用他们的产品。邮件并未在我们的 Slack 频道中公开,所以他们是通过获取人们的姓名,然后通过谷歌搜索他们的工作单位来推断他们的电子邮件地址的。<p>该供应商的员工使用假名注册,因此无法直接将他们从 Slack 频道中封禁。<p>有没有人遇到过类似的情况?如果是,你们是怎么做的?
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I run a small bootstrapped open source startup in a niche space. Growth is slow but steady and we&#x27;re starting to win larger customers as the product matures.<p>Recently, the leading vendor in this space ($50 million in funding, dozens of employees) has starting camping out in our community Slack and cold-emailing our community members, offering them thousands of dollars worth of free credits to switch to them. Emails are not exposed in our slack, so they are getting people&#x27;s names and googling where they work to deduce their email.<p>The vendor&#x27;s employees are registering under fake names so there&#x27;s no straightforward way to ban them from the Slack.<p>Has anyone else been in this situation, if so what did you do?