Ask HN：你们是如何分析产品中与 AI 助手的对话的？
1 分•作者: BohdanPetryshyn•8 个月前
向在产品中拥有聊天界面的开发者提问：你们会监控用户提出的问题吗？你们是如何做的？
昨天，一位朋友问了我这个问题；他想知道诸如“用户要求我的助手无法完成什么？”、“用户讨厌什么？”、“他们喜欢什么？”之类的问题。
来自另一家小型初创公司的快速见解——他们规模很小，所以他们直接复制了数据库中的所有对话，并让ChatGPT来分析它们。他们发现，用户最常要求的缺失功能是在消息中使用URL。
我还发现有人尝试围绕此构建产品，但该项目似乎已被放弃：https://web.archive.org/web/20240307011502/https://simplyanalyze.ai/
如果确实没有针对此问题的解决方案，并且除了我的朋友之外还有更多人需要这个功能，我很乐意为此构建一个开源工具。
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Question to devs who have chat interfaces in their products. Do you monitor what your users are asking for? How do you do it?<p>Yesterday, a friend asked me this question; he would like to know things like "What users ask that my agent can't accomplish?", "What users hate?", "What do they love?".<p>A quick insight from another small startup - they are quite small so they just copied all the conversations from their database and asked ChatGPT to analyze them. They found out that the most requested missing feature was being able to use URLs in messages.<p>I also found an attempt to build a product around this but it looks like the project has been abandoned: https://web.archive.org/web/20240307011502/https://simplyanalyze.ai/<p>If there's indeed no solution to this and there are more people other than my friends who want this, I'd be happy to build an open-source tool for this.