HackerNews中文版

我注册了 Cloudflare 的商业计划，并预付了一年的费用。在添加新域名时，我打错了字，现在订阅陷入了困境。在联系他们的客服或再支付 2400 美元之前，我无法更改域名。当我提交支持工单时，他们的门户网站显示“无法找到您的帐户”，并告诉我为此再开一个支持请求。所有支持工单都会被他们的“AI”自动关闭，而“AI”指向的文章又让我去开工单。在推特上公开谴责他们是我唯一的选择了么？

查看原文

I signed up for Cloudflare's Business plan and paid for a year in advance. While adding a new domain I made a typo and now the subscription is stuck in a limbo.<p>I can't change the domain without contacting their support or paying another $2400. When I open a support ticket, their portal shows 'Unable to find your account' and tells me to open another support request for it.<p>All support tickets are closed automatically by their "AI" which points to the same article that says open a ticket.<p>Is shaming them on Twitter my only option left?

花了 2400 美元给 Cloudflare，客服拒绝提供帮助。